Exchange Policy

Exchange Policy for Spot Purchase

SOLASTA offers exchange policy within 15 days of purchase date.

Exchange is free of cost. Product should be unused and its tags, packaging , money receipts are carefully preserved. Any product that appear to have been used, washed, or damaged in any way will not be exchanged . You can exchange from your nearest SOLASTA outlet.

Exchange policy is not applicable for discount and special offers.

Exchange Policy for Online Purchase

SOLASTA offers exchange policy within 15 days of product receiving date.

Exchange is free of cost. Product should be unused and its tags, packaging , money receipts are carefully preserved. Any product that appear to have been used, washed, or damaged in any way will not be exchanged .

In case of online product exchange all items need to be received into our returns point at HOUSE # 3, ROAD # 21, BLOCK C, MIRPUR 10. You need to make an exchange request through mail marketing@solastabd.com with a scanned copy of money receipt, Once we receive your exchange request, we may need 3/7 business days for your exchange to be processed . We will notify you through an email/sms/call once your exchange has been shipped and will be delivered accordingly.

Exchange policy is not applicable for discount and special offers.